Privacy Policy for AVEVA Select Gulf

Last Updated: July 16, 2025

AVEVA Select Gulf (referred to as “we”, “us”, or “our”) is committed to protecting the privacy of your personal data. This Privacy Policy outlines how we collect, use, disclose, and protect your personal data when you interact with our website, services, and products, in accordance with Federal Decree Law No. 45 of 2021 on Personal Data Protection (the “UAE PDPL”) and other applicable laws and regulations in the United Arab Emirates.

1. Scope of this Policy
This Privacy Policy applies to the personal data we collect from:

  • Visitors to our website (https://gulf.avevaselect.com/).
  • Individuals who engage with our solutions and services.
  • Customers, partners, and prospective clients.
  • Job applicants.

Please note that specific services or products may have their own privacy notices, which will be provided to you at the time of data collection if applicable.

2. Personal Data We Collect
We may collect various types of personal data, which may include:

  • Contact Information: Name, job title, company name, email address, phone number, physical address.
  • Professional Information: Industry, business needs, interests in our products/services, professional background (for job applicants).
  • Technical Data: IP address, browser type and version, operating system, device information, website usage data (e.g., pages visited, time spent on site, referring URLs), cookies and similar technologies (as described in our Cookie Policy).
  • Communication Data: Records of your correspondence with us, including emails, chat transcripts, and phone calls.
  • Marketing Preferences: Your preferences for receiving marketing communications from us.
  • Any other information you voluntarily provide to us.

3. How We Collect Your Personal Data
We collect personal data through various channels, including:

  • Directly from You: When you fill out forms on our website, register for events, subscribe to newsletters, request information, apply for a job, or communicate with us via phone, email, or other means.
  • Automated Technologies: As you navigate our website, we may automatically collect Technical Data using cookies, web beacons, and similar technologies.
  • Third Parties: We may receive personal data from third-party partners, service providers, or publicly available sources, in compliance with applicable laws.

4. Legal Basis for Processing Personal Data
We process your personal data based on one or more of the following legal bases, as permitted by the UAE PDPL:

  • Consent: Where you have given your explicit consent for specific processing purposes. You have the right to withdraw your consent at any time.
  • Contractual Necessity: Where processing is necessary for the performance of a contract to which you are a party or to take steps at your request prior to entering into a contract.
  • Legal Obligation: Where processing is necessary for compliance with a legal obligation to which we are subject (e.g., tax, anti-money laundering laws).
  • Legitimate Interests: Where processing is necessary for our legitimate interests or those of a third party, provided that your fundamental rights and freedoms do not override those interests (e.g., improving our services, marketing, fraud prevention).
  • Public Interest: Where processing is necessary for the public interest, as defined by UAE law.

5. How We Use Your Personal Data
We use your personal data for various purposes, including:

  • Providing and Managing Services: To deliver our industrial intelligence solutions, products, and services, process transactions, and manage your accounts.
  • Communication: To respond to your inquiries, provide customer support, send important updates, and deliver information you have requested.
  • Marketing and Promotions: To send you marketing communications, newsletters, and promotional materials about our products and services that we believe may be of interest to you, in accordance with your preferences and applicable laws. You can opt-out of marketing communications at any time.
  • Improving Our Website and Services: To analyze website usage, conduct research, and gather feedback to enhance user experience, improve our offerings, and develop new features.
  • Security and Fraud Prevention: To protect our systems, prevent fraud, detect security incidents, and ensure the security of our operations.
  • Compliance with Legal Obligations: To comply with applicable laws, regulations, and legal processes, including responding to lawful requests from public and governmental authorities.
  • Recruitment: To process job applications, evaluate candidates, and communicate with applicants.

6. Disclosure of Your Personal Data
We may share your personal data with the following categories of recipients:

  • Within AVEVA Select Gulf: Your personal data may be shared with our employees, affiliates, and subsidiaries who have a legitimate need to access it for the purposes outlined in this Privacy Policy.
  • Service Providers: We engage third-party service providers who assist us in operating our business, such as IT service providers, hosting providers, marketing agencies, payment processors, and customer support providers. These providers are obligated to protect your data and only use it for the purposes for which we disclose it to them.
  • Business Partners: We may share data with trusted business partners for joint marketing activities or co-developed solutions, with your consent where required.
  • Legal and Regulatory Authorities: We may disclose your personal data if required by law or in response to valid requests from governmental or regulatory authorities, or as necessary to protect our rights, property, or safety, or the rights, property, or safety of others.
  • Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal data may be transferred to the acquiring entity.

7. International Data Transfers
As a global business, your personal data may be transferred to and stored in countries outside the UAE where our affiliates, service providers, or partners are located. When we transfer your personal data across borders, we will take appropriate measures to ensure that your data receives an adequate level of protection, in line with the requirements of the UAE PDPL. This may include implementing Standard Contractual Clauses or ensuring the recipient country has an adequate data protection framework.

8. Data Security

We are committed to protecting your personal data from unauthorized access, use, disclosure, alteration, or destruction. We implement appropriate technical and organizational measures, including encryption, access controls, firewalls, and regular security assessments, to safeguard your data. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

9. Data Retention
We will retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, including for satisfying any legal, accounting, or reporting requirements. To determine the appropriate retention period, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure, the purposes for which we process your personal data, and whether we can achieve those purposes through other means, as well as applicable legal requirements.

10. Your Rights
Under the UAE PDPL, you have certain rights regarding your personal data. These rights may include:

  • Right to Access: You have the right to request access to your personal data that we hold.
  • Right to Rectification: You have the right to request the correction of inaccurate or incomplete personal data.
  • Right to Erasure (Right to be Forgotten): You have the right to request the deletion of your personal data under certain circumstances (e.g., when the data is no longer necessary for the purposes for which it was collected).
  • Right to Restriction of Processing: You have the right to request the restriction of processing of your personal data under certain conditions.
  • Right to Data Portability: You have the right to receive your personal data in a structured, commonly used, and machine-readable format and to transmit that data to another controller.
  • Right to Object: You have the right to object to the processing of your personal data in certain situations, including for direct marketing purposes.
  • Right to Withdraw Consent: Where we rely on your consent for processing, you have the right to withdraw that consent at any time.

To exercise any of these rights, please contact us using the details provided in the “Contact Us” section below. We will respond to your request in accordance with applicable law.

11. Cookies and Similar Technologies
Our website uses cookies and similar technologies to enhance your browsing experience, analyze website traffic, and personalize content. For more information on how we use cookies and how you can manage your preferences, please refer to our separate Cookie Policy.

12. Third-Party Links
Our website may contain links to third-party websites or services that are not operated by us. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review the privacy policies of any third-party websites you visit.

13. Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website with a revised “Last Updated” date. We encourage you to review this Privacy Policy periodically.

14. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

AVEVA Select Gulf, Dubai Digital Park, A6 Building, 401 Office, Dubai Silicon Oasis, PO Box: 342112. Dubai, UAE

[email protected]

+971 4 344 4901

Thank you for trusting AVEVA Select Gulf with your personal data.